Datenschutzerklärung
This Privacy Policy describes how virusshop (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://virusshop.store/ (the “Website”).
We operate internationally and comply with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR), applicable U.S. privacy laws, and the Law of Ukraine “On Personal Data Protection.”
1. Information We Collect
1.1 Personal Information You Provide
When you visit our Website or make a purchase, we may collect the following information:
Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party payment providers)
Order details and purchase history
Communication history with customer support
1.2 Automatically Collected Information
We automatically collect certain information about your device and usage, including:
IP address
Browser type and version
Time zone
Cookies and similar tracking technologies
Pages viewed and interactions with the Website
2. How We Use Your Personal Information
We use your personal information to:
Process, fulfill, and deliver orders
Communicate with you regarding your order or inquiries
Provide customer support
Improve and optimize our Website and services
Detect and prevent fraud or unauthorized activity
Comply with legal and regulatory obligations
Send marketing communications (only with your consent)
3. Legal Basis for Processing (GDPR)
For users located in the European Union, we process personal data based on the following legal grounds:
Performance of a contract (order processing and delivery)
Compliance with legal obligations
Legitimate business interests (website optimization, fraud prevention)
Your consent (marketing communications and cookies)
You may withdraw your consent at any time.
4. Sharing Your Personal Information
We may share your personal information with trusted third parties only as necessary to operate our business, including:
Shopify (our e-commerce platform)
Payment processors, including American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard, PayPal, and Visa
Shipping and logistics providers
Analytics and marketing services, including Google Analytics and Klaviyo / Shopify Email
These service providers process personal data solely for the purposes of performing their services in compliance with applicable data protection laws.
5. International Data Transfers
As we operate globally, your personal data may be transferred to and processed in countries outside your country of residence, including countries outside the European Economic Area (EEA).
Where required, we ensure appropriate safeguards are in place, such as standard contractual clauses approved under GDPR.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential website functionality
Analyze website traffic and performance
Improve user experience
Support marketing activities (with consent)
A cookie consent banner is displayed on our Website, allowing you to manage your preferences. You can also control cookies through your browser settings.
7. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this Privacy Policy
Comply with legal, accounting, and regulatory requirements
Resolve disputes and enforce agreements
8. Your Rights
8.1 Rights of EU Residents (GDPR)
If you are located in the European Union, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your personal data
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with a supervisory authority
8.2 Rights of Other Users
Depending on your location, you may have additional rights under applicable data protection laws, including the right to access or delete your personal information.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. The updated version will be posted on this page with a revised “Last updated” date.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: support@virusshop.store